@techreport{ruto2026005offline, author = {Ken Ruto}, title = {The Offline-First Problem: Why Most Institutional Software Fails in the Field}, year = {2026}, institution = {Flux (FluxImpact)}, type = {Flux Working Paper No. 6}, howpublished = {\url{https://fluximpact.org/blog/005-offline-first/}} }