Sector · Civic & Democratic Infrastructure

The operating system for democracy

Building the tools Kenya's democratic institutions have never had — for constituency offices, county governments, and devolved units delivering services to citizens.

Civic & Democratic InfrastructureCivic / case ledger
The problem

Kenya's 290 constituency offices manage thousands of constituent cases, CDF allocations worth billions of shillings, and complex service delivery workflows — almost entirely on WhatsApp, Excel, and paper. MPs receive constituent requests through personal phone numbers. Caseworkers keep records in exercise books. Bursary applications arrive on paper and are evaluated by gut feel. There is no institutional memory, no accountability trail, no way to measure outcomes.

Our approach

BungeConnect gives constituency offices the infrastructure to function like modern institutions: a case management system, a constituent database, CDF tracking, bursary workflow management, and SMS broadcast tools. Built specifically for the Kenyan parliamentary context, for the 2027 election cycle and beyond.

Products
◆BungeConnectThe operating system for Kenya's parliamentary offices LIVE ◆PBOMasterGuided PBO registration for Kenyan NGOs. Get compliant, get registered. LIVE ◆KwaGroundConstituency-scale measurement: interviews in, weighted findings out IN BUILD
Writing
7 min
Système D as Infrastructure: Nineteen Nairobi Workarounds and the Research That Already Explains Them
Jugaad, Système D, and resilience engineering’s work-as-done/work-as-imagined gap are three literatures describing one phenomenon. A 19-entry field-guide taxonomy of Nairobi workarounds, read against all three, as a small structured dataset rather than only a narrative.
 32 min
Only the Date Is Settled
Ten months before Kenya's 2027 election, the one verifiable fact is the gazetted date. The commission, the voting-kit tender, the voter roll, boundary review, and political-data enforcement are each contested, unresolved, or unverifiable.
 36 min
Stage Three of Eight
Checked against three published digital-twin maturity frameworks, KaNairo lands at "3D static/dynamic" — a good measured model, not yet a twin — and the reason is a nameable, structural one: Nairobi's own institutions don't yet produce the machine-readable data a twin needs.
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